Players in the healthcare sector are usually far too functionalist.
Peter J. Mayer, Head of the Health Management & Integrated Care programme
Integrated care - back to the natural, to basic human feeling
In addition to analytical thinking, management in healthcare also requires empathic skills:
Imagining how I would feel if I were dependent on services from the healthcare and social services sector can be very helpful.
Students on the Bachelor's degree programme in Health Management and Health Promotion at the Burgenland University of Applied Sciences learn to engage with this patient perspective, particularly during excursions to hospitals and nursing homes, in order to be able to make good decisions in professional practice.
Of course, a good education is necessary
But there also needs to be a return to the natural, to basic human feeling. Would you want to leave your own grandmother sitting in a draughty area of a hospital waiting on her own to be called to the ambulance? - Yes, we need up-to-date knowledge! State-of-the-art knowledge. But we have to learn how to transfer it correctly. By turning those involved along the supply chain into those affected and increasingly involving those affected, the patients, and turning them into participants.
So that the patient, who is guided and responsibly accompanied through the healthcare system as part of integrated care, actually feels that he or she is the most important person in this system and is cared for and treated according to his or her needs.
Profession as a meaningful task
For those working in the healthcare sector themselves, their profession is once again gaining in importance and becoming a meaningful task. Integrated care managers are also needed in health policy decision-making bodies, social insurance organisations and health administration offices. It is often already apparent that when one of the decision-makers is directly affected by an acute illness, decisions take on a different quality. This is why it is also important to involve integrated care managers who are available locally with their broad but also very deep expertise and holistic approach.
Our students are trained to integrate scientific findings into their respective professional fields and combine them with their own experiences.
Peter J. Mayer, Head of degree programme
Empathy for the people entrusted to them
Their high level of expertise should be available to all those for whom the healthcare and social system is actually intended: for the patients. With the expertise to provide integrated care and with empathy for the people entrusted to their care! - A balancing act that graduates of the Master's degree programme in Health Management & Integrated Care at Burgenland University of Applied Sciences are capable of.
# Gepostet in:
Masterstudiengang Gesundheitsmanagement & Integrierte Versorgung,
Gesundheit
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